Most in-stock items ship within 24 hours of ordering; however, some orders may take up to 48 hours to process. You will be notified of any shipping delays, items that are out of stock or backordered. Should any other unforeseen delay occur, you will be notified within 5 days of placing your order.
Thank you for shopping with us at Old Naples Surf Shop! We want you to love your purchases. We offer In-store and Website Orders
Store Credit or Exchange only if returned within 14 days of receiving your order.
Items that were purchased, need to be returned in the same, "sellable" condition as when originally purchased. i.e: not washed, not worn, not damaged, and with all original tags and accessories attached.
Please refer to the manufacturer warranty for all defective merchandise. If your package received was damaged during shipping, please contact our customer service department immediately.
FINAL SALE on all Markdown Items, Swimwear, Sunglasses, Watches and Hair Accessories.
Shipping fees will not be reimbursed for returned purchases.
ALL RETURNS MUST MEET THE FOLLOWING REQUIREMENTS:
HOW to Return your PURCHASE:
IMPORTANT: Be sure to insure the package for its full value and request tracking proof of delivery. We cannot be responsible for any items lost in the mail or damaged upon return.
Once Return is received back to Old Naples Surf Shop